Self-checkout: Walmart, Wegmans, Target pull back, as AI promises upgrades to combat shoplifting
Tory N. Parrish, newsday.com
Franklin Square resident Ana Gioia uses a self-checkout register at the Holiday Farms supermarket in Franklin Square. Credit: Corey Sipkin
While some retailers, such as Costco, Dollar General, Walmart and Wegmans, have reduced their number of self-checkout registers in recent years or changed the rules for the registers’ use due to shoplifting or other concerns, overall retailers’ adoption and customers’ use of the technology continues to rise.
Some retailers expect advances in the technology, including artificial intelligence-powered cameras and intelligent sensors, to help tackle the issue of shoplifting at self-checkouts.